Relieving Pain. Restoring Function.
Custom Physical Therapy is an outpatient physical therapy practice treating a broad range of physical conditions. Our number one priority is you, the patient. We provide personalized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather we perform comprehensive evaluations and encourage your input for treatment planning and goal setting.
Our philosophy is to provide you, the patient, with the highest quality, evidence-based therapy through personalized care and education. We support creative and individualized interventions. Our personalized approach promotes patient comprehension and quality care to secure the best outcome for each patient. We believe that in order for a full return to your active and healthy lifestyle, you must be involved in your care and educated in your recovery process.
Our highly trained staff treats every patient as if he or she is a family member or personal friend. We would be grateful for the opportunity to assist in your recovery,
At Custom Physical Therapy we focus on exceeding each patient’s expectations in:
- The fun factor (laughter is good medicine!).
- The clinical factor (superbly trained physical therapists).
- The professional factor (yes you can be fun AND be professional).
- Customer service of the entire organization.
“The success of Custom Physical Therapy is based on positive word-of-mouth from our patients to their family, friends, co-workers and their doctors. I believe this is the reason for our growth. This could not possibly be without my staff (they simply rock!) who make this organization a really fun and professional place to be whether a patient or employee.” – André Meintjes, Clinic Director, Partner
We accept most insurance including Medicare.
HIGHLY TRAINED STAFF
André Meintjes, MPT, Ph.D
André opened Custom Physical Therapy in 2002 after working in the Reno-Sparks area in outpatient orthopedic physical therapy for 5 years. “I decided to start a private practice because I had specific ideas as to what physical therapy should involve – the best way to achieve one’s own dreams is to get out and make them happen. The core philosophy of Custom Physical Therapy is to treat each patient the way we would like to be treated.”
Born in South Africa, André came to the USA to study in 1988 with plans of returning home after graduating with his Ph.D. in Physiology. Twenty plus years later, “I guess I found a new home and a great one too. We are incredibly lucky to live in America.” He has been living in the Reno-Sparks area after graduating from Texas Women’s University with a Masters in Physical Therapy.
His approach to treating patients is to address the cause of the problem and provide each patient with preventative measures so they can remain fully functional and pain free without seeking further medical advice. “That being said, we have a lot of returning patients who come back to see us for other conditions needing rehabilitation and we love seeing them again. Our patients become part of Custom.”
Coke or Pepsi: Diet Coke – one of the most refreshing drinks.
Coffee or Tea: Coffee – it’s a social thing.
Best Movie: Dances with Wolves, Runaway Jury
Trademark Saying: Life is good!
Favorite Sport to Watch: Soccer Play: Mountain Biking
Favorite Food: Backyard BBQ, BBQ, BBQ with friends and family.
My Hero is: Nelson Mandella
HIGHLY TRAINED STAFF
Mark Bruesewitz, PT
Mark Started with Custom Physical Therapy in July 2005. He helped André open the Northwest Reno Clinic and was the director there for 3 years. Mark then transferred to be the director of the South Reno Clinic. “I came to work with Custom Physical Therapy because of the ‘family atmosphere’ of the clinics and the constant focus on patient-centered care and customer service. I love to have FUN at work with my patients and co-workers. I enjoy seeing people getting better and being able to return to their work and recreational activities following their rehabilitation.”
Mark is from Rochester, MN. He went to college in La Crosse, WI and received his BS in Physical Therapy from the University of Wisconsin – La Crosse in 1992. He worked in Minneapolis, MN for 6 months and then moved to the north shore of Lake Tahoe. Mark worked at a private practice for 8 years in Lake Tahoe and then moved to Reno, NV with his family.
Mark enjoys treating all types of orthopedic conditions. He focuses on finding the cause of the problem and then treating with manual therapies and corrective exercises returning the patient to their work and recreational activities without limitations.
Coke or Pepsi: Diet Coke of course!
Coffee or Tea: Coffee
Best Movie: Caddy Shack, Airplane, Bourne Series, Austin Powers Movies (“Yea Baby!”)
Favorite Sport to Watch: Hockey, Football Play: Golf, Waterskiing, Hockey
Favorite Food: What else – steak and potatoes (ok – pizza too)
My Hero is: My Dad – who else?
HIGHLY TRAINED STAFF
Joshua Perez, PT, DPT, Cert. DN
Josh started with Custom Physical Therapy in 2020 and is the director of the NW Reno clinic. “I came to Custom PT because I wanted to be a part of a company that puts the patient first. Also, I love NW Reno”
Josh is from Auburn, CA. He received his BS in Kinesiology at San Jose State University. He went to University of St. Augustine in Austin, TX and received his Doctor of Physical Therapy, graduating with high honors. Coming out of PT school, he took a job near Savannah, Georgia and became a Clinic Director out there. When the opportunity to come back home and become a clinic director at Custom PT arose, he jumped on it.
Josh enjoys treating all orthopedic conditions. His goal is to diagnosis the tissue causing the problem, educating you on the best research evidence to treat it, and empowering you with the movements that will promote tissue healing.
Coke or Pepsi: Pepsi, of course. It’s the official drink of Dak Prescott and the Dallas Cowboys.
Coffee or Tea: Coffee…and some more coffee after that.
Best Movie: Star Wars. Episodes IV-VI
Favorite Sport to Watch: Football (How ’bout them cowboys), Basketball (Kings), Hockey (Sharks), Baseball (Giants)
Favorite Food: Pizza. Too easy.
My Hero is: Too hard to choose.
Additional programs are available. Contact us for information on additional or specialty programs you may need.
- Neck & Head Aches
- Low Back/Spine Conditions
- Shoulder/Elbow/Wrist Rehabilitation
- Carpal Tunnel Syndrome
- Arthritis/Degenerative Joint Disease
- Surgical Repairs/Reconstruction
- Manual Therapy
- Injury Assessment, Treatment, Education & Prevention
- Knee, Shoulder, Foot and Ankle Rehab
- Overhead Athlete (Throwing Injuries)
- Sports Performance Enhancement
- Personal Training
- Endurance Training
- Work Rehabilitation
- Functional Capacity Evaluations (Not available at this time)
- Post-Offer Employment Testing
- Job Demands Analysis & Pre Work Screens
- Educational Classes
- Balance/Fall Prevention
- Vestibular Rehabilitation
For Additional Questions Please Contact Us
Yes. The choice of where you receive therapy is always yours. While the majority of our patients come to us by physician referral/recommendation, many clients request to see us due to our strong clinical reputation in the community.
We operate in a direct access state where, if your insurance plan authorizes self-referral to physical therapy, a physician referral is not necessary for you to be seen by a licensed therapist. Please check with your insurance though as many health insurance plans require a physicians referral for therapy to be covered.We also offer treatments, services and/or products that do NOT require a referral and are available on a self-pay basis.
We participate in the majority of major health insurance plans including Medicare and Worker’s Compensation. Please contact us prior to your first visit to see if we participate with your specific health plan.
As a service to our patients, we will gladly file claims with your insurance company on your behalf. In order to appropriately submit these claims, we will need to obtain a copy of your insurance identification card to ensure that we have the necessary information.
Your therapist will conduct an evaluation of your condition lasting between 60-90 minutes. The evaluation is necessary to create a program designed specifically to address your needs for a maximum recovery.
– Referral slip from your medical doctor
– Your medical insurance card
– Your ID
– If you are getting therapy as a result of a worker’s compensation claim or an automobile accident, you will also need to bring your claim information, including claim number.
Please arrive 15 minutes early on your first visit to fill out any necessary paperwork.
We recommend comfortable clothing such as sweatpants or shorts, a T-shirt or tank-top and sneakers.
Each visit will last 60 – 90 minutes on average. Times vary due to the treatment and exercises being performed.
The regularity of your visits will be determined after your initial evaluation, but most patients have 3 visits each week scheduled.
“There are not enough words of praise in the dictionary for me to express my gratitude for the professional care and concern you all gave me.”
“Thank you (and staff) for your professionalism and concern toward the healing of my neck and back. More than other experiences in the past, I now truly see the importance of stretching, exercise, strengthening and overall healthier habits.”
“You all have made a difference in my life! I now know it IS possible to live pain free if you’re willing to work for it!”