Relieving Pain. Restoring Function.
Custom Physical Therapy is an outpatient physical therapy practice treating a broad range of physical conditions. Our number one priority is you, the patient. We provide personalized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather we perform comprehensive evaluations and encourage your input for treatment planning and goal setting.
Our philosophy is to provide you, the patient, with the highest quality, evidence-based therapy through personalized care and education. We support creative and individualized interventions. Our personalized approach promotes patient comprehension and quality care to secure the best outcome for each patient. We believe that in order for a full return to your active and healthy lifestyle, you must be involved in your care and educated in your recovery process.
Our highly trained staff treats every patient as if he or she is a family member or personal friend. We would be grateful for the opportunity to assist in your recovery,
At Custom Physical Therapy we focus on exceeding each patient’s expectations in:
- The fun factor (laughter is good medicine!).
- The clinical factor (superbly trained physical therapists).
- The professional factor (yes you can be fun AND be professional).
- Customer service of the entire organization.
“The success of Custom Physical Therapy is based on positive word-of-mouth from our patients to their family, friends, co-workers and their doctors. I believe this is the reason for our growth. This could not possibly be without my staff (they simply rock!) who make this organization a really fun and professional place to be whether a patient or employee.” – André Meintjes, Clinic Director, Partner
We accept most insurance including Medicare.
HIGHLY TRAINED STAFF
Andy Lodato, PT
Andy started with Custom PT in August of 2020. He came in to take over for Andre’ and build on Custom’s foundation. Andy will mainly work out of the Sparks location. “Once I met Andre’ and the Custom team, I knew this was a special place.”
Andy is originally from Albuquerque, NM but, practiced in the Seattle area for 20 years. During that time, he co-owned a multi-site clinic for 12 years. Andy relocated with his family to Reno in 2019 and has not looked back. Drawn by the great weather, outdoor opportunities Reno is a fabulous place to call home!
Andy received his Masters degree from UTEP and went back later in his career to get his Doctorate from Texas Tech Health Sciences Center. His main practice focus is orthopedics with patients aging from 7-99 years of age.
Andy has two kids: Daughter Riley and son Matthew. Outside of work, I am usually chasing kids around. If not doing that, then I am playing pickleball, golfing, or fly fishing.
Coke or Pepsi: Coke, but if I am being honest I’ll take a Ginger Ale
Coffee or Tea: Coffee
Best Movie: The Godfather, The Big Lebowski, Castaway
Favorite Sport to Watch: Just about anything (I’m a huge sports fan!)
Favorite Food: Prime Rib
HIGHLY TRAINED STAFF
Joshua Perez, PT, DPT, Cert. DN
Josh started with Custom Physical Therapy in 2020 and is the director of the NW Reno clinic. “I came to Custom PT because I wanted to be a part of a company that puts the patient first. Also, I love NW Reno”
Josh is from Auburn, CA. He received his BS in Kinesiology at San Jose State University. He went to the University of St. Augustine in Austin, TX, and received his Doctor of Physical Therapy, graduating with high honors. Coming out of PT school, he took a job near Savannah, Georgia, and became a Clinic Director out there. When the opportunity to come back home and become a clinic director at Custom PT arose, he jumped on it.
Josh enjoys treating all orthopedic conditions. His goal is to diagnose the tissue causing the problem, educate you on the best research evidence to treat it, and empower you with the movements that will promote tissue healing.
Coke or Pepsi: Pepsi, of course. It’s the official drink of Dak Prescott and the Dallas Cowboys.
Coffee or Tea: Coffee…and some more coffee after that.
Best Movie: Star Wars. Episodes IV-VI
Favorite Sport to Watch: Football (How ’bout them cowboys), Basketball (Kings), Hockey (Sharks), Baseball (Giants)
Favorite Food: Pizza. Too easy.
My Hero is: Too hard to choose.
HIGHLY TRAINED STAFF
Monica Hill, PT, DPT
Monica Hill is a Physical Therapist originally from San Diego where she traded in a surfboard for skies when she moved to Reno. She has been treating for 3.5 years in the Reno area. She graduated from Northern Arizona University undergraduate and then proceeded to get her DPT from the University of St Augustine of San Marcos. Monica completed BSPTS Schroth-Rigo level 1 scoliosis training 1.5 years ago where she gets to help improve the posture and function of people with scoliosis. Monica loves treating all orthopedics to help people return to their favorite activities.
Additional programs are available. Contact us for information on additional or specialty programs you may need.
- Neck & Head Aches
- Low Back/Spine Conditions
- Shoulder/Elbow/Wrist Rehabilitation
- Carpal Tunnel Syndrome
- Arthritis/Degenerative Joint Disease
- Surgical Repairs/Reconstruction
- Manual Therapy
- Injury Assessment, Treatment, Education & Prevention
- Knee, Shoulder, Foot and Ankle Rehab
- Overhead Athlete (Throwing Injuries)
- Sports Performance Enhancement
- Personal Training
- Endurance Training
- Work Rehabilitation
- Functional Capacity Evaluations (Not available at this time)
- Post-Offer Employment Testing
- Job Demands Analysis & Pre Work Screens
- Educational Classes
- Balance/Fall Prevention
- Vestibular Rehabilitation
For Additional Questions Please Contact Us
Yes. The choice of where you receive therapy is always yours. While the majority of our patients come to us by physician referral/recommendation, many clients request to see us due to our strong clinical reputation in the community.
We operate in a direct access state where, if your insurance plan authorizes self-referral to physical therapy, a physician referral is not necessary for you to be seen by a licensed therapist. Please check with your insurance though as many health insurance plans require a physicians referral for therapy to be covered.We also offer treatments, services and/or products that do NOT require a referral and are available on a self-pay basis.
We participate in the majority of major health insurance plans including Medicare and Worker’s Compensation. Please contact us prior to your first visit to see if we participate with your specific health plan.
As a service to our patients, we will gladly file claims with your insurance company on your behalf. In order to appropriately submit these claims, we will need to obtain a copy of your insurance identification card to ensure that we have the necessary information.
Your therapist will conduct an evaluation of your condition lasting between 60-90 minutes. The evaluation is necessary to create a program designed specifically to address your needs for a maximum recovery.
– Referral slip from your medical doctor
– Your medical insurance card
– Your ID
– If you are getting therapy as a result of a worker’s compensation claim or an automobile accident, you will also need to bring your claim information, including claim number.
Please arrive 15 minutes early on your first visit to fill out any necessary paperwork.
We recommend comfortable clothing such as sweatpants or shorts, a T-shirt or tank-top and sneakers.
Each visit will last 60 – 90 minutes on average. Times vary due to the treatment and exercises being performed.
The regularity of your visits will be determined after your initial evaluation, but most patients have 3 visits each week scheduled.
“There are not enough words of praise in the dictionary for me to express my gratitude for the professional care and concern you all gave me.”
“Thank you (and staff) for your professionalism and concern toward the healing of my neck and back. More than other experiences in the past, I now truly see the importance of stretching, exercise, strengthening and overall healthier habits.”
“You all have made a difference in my life! I now know it IS possible to live pain free if you’re willing to work for it!”